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Since 2001

Focus Networks has been an established Perth based IT service provider who support mid-sized organisations that want their computer environment professionally managed.

Our clients need reliable IT systems with predictable costs, we support them by providing 24/7 x 365 days of coverage using fully trained staff.

This is achieved by utilising ISO 9001 for Quality, ISO 14001 for Environmental, and ISO 27001 for Security. We have been independently audited against each standard by Compass Assurance Services.

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We Pride Ourselves on Exceptional Customer Service

As a client we proactively monitor your IT systems, you receive an executive monthly management report, we both attend a quarterly IT meeting and you have access to the business owners.

We Know What Works

Focus Networks is an established Perth based IT service provider who support mid-sized organisations that want their computer environment professionally managed.

Our clients need reliable IT systems with predictable costs. We support them by providing a 24×7 helpdesk delivered as a predictable monthly cost.

This is achieved by utilising ISO 9001 for Quality, ISO 14001 for Environmental, and ISO 27001 for Security. We have been independently audited against each standard by Compass Assurance Services.

About Us

Backup and Archive

Secure onsite and offsite data copies with defined retention periods. These are monitored and verified daily and then tested annually.

Health Check

An in depth inspection of IT systems based on 23 core areas. Scorecard, timeframe, findings, and security recommendations are included.

Project Works

Complex once off jobs completed by certified and experienced staff. Quoted separately and project managed to deliver a smooth outcome.

Dedicated Support

A 24×7 helpdesk delivered as a predictable monthly cost. Scheduled site visits with a monthly management report and quarterly IT meeting.

AGREED SERVICE LEVELS

Critical, major and minor categories are defined for telephone, email and onsite response times. A money back guarantee is offered.

AFTER HOURS SUPPORT

Available 24/7 x 365 in the event that an unscheduled outage occurs. Two staff are available to offer our clients help.

COMPETENT STAFF

Fully trained staff resolve all IT issues. All staff maintain vendor certifications with each having years of relevant field experience.

PROVEN TRACK RECORD

We started business in 2001. Work has been completed at many sites across Western Australia, the Eastern States and overseas.

Latest News

Keep up with the latest happenings at Focus Networks

June 21, 2024 in News

Testing and Validating Backups – June 24

Most are concerned with the end of financial year, but have you ever worried as to whether your backups are tested? Throughout the year Focus…
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May 21, 2024 in Uncategorized

Data Destruction May 24

Security Liability Dilemma Hard Drive Software Wipe Hard Drive Physical Ruin
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May 7, 2024 in Uncategorized

Why Harden Applications May 24

Do Not Process Java Remove Internet Explorer Browser Security Settings
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Security is always part of the IT conversation with Focus Networks. Their staff have extensive experience with a number of security products. We are very comfortable knowing that our corporate data sits in secure data centres in WA.

Justin HorganJoint Chief Executive Officer, Leeuwin Estate

Focus Networks perform as part of the Vincent ICT team. Their extensive experience with larger sites and modern technology places them in a strong position to enable digital outcomes desired by the City. We value their operational support and strategic guidance for future system, infrastructure and cloud projects.

Peter FergusonExecutive Manager ICT, The City of Vincent

Focus Networks have completed a successful transition. This has provided confidence to Clontarf Foundation, and we look forward to the subsequent projects which will involve securely sharing our corporate data across Australia, and raising cybersecurity awareness amongst our team.

Jane ConderChief Financial Officer, The Clontarf Foundation

Let’s Work Together!

Established in 2001, Focus Networks have built a reputation for providing Managed IT Services enabling businesses to access the latest technologies and reliable solutions.

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