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Testimonials

Over 20 years in business.

For over 20 years, Focus Networks has helped its clients increase system stability and reliability, minimise regulatory/compliance risks and strengthen business continuity.

Focus Networks perform as part of the Vincent ICT team. Their extensive experience with larger sites and modern technology places them in a strong position to enable digital outcomes desired by the City. We value their operational support and strategic guidance for future system, infrastructure and cloud projects.

Peter FergusonExecutive Manager Information and Communication Technology, City of Vincent
Jane ConderChief Financial Officer, Clontarf Foundation

Focus Networks have been integral in bolstering our cyber security position. This includes the rollout of detection and response solutions that meet high government mitigation standards. Their expertise, and continual oversight, provides reassurance to Clontarf Foundation in a complex and vulnerable space. They continue to work alongside us to keep our IT environment secure.

Gavin MigroGeneral Manager, Perth Motorplex

Focus Networks completed a successful transition off the previous IT provider. Now a monthly management style report is received showing helpdesk tickets logged/closed, outages, expenditure and upcoming key dates. We meet quarterly to discuss completed and upcoming IT topics.

Matthew RowstonInformation Technology Manager, HLB Mann Judd

A project was completed to supply, install and support new network switching. The switch stack supports 10GB networking, redundant power supplies and cloud management. Extensive bench testing was completed before the switch stack was installed outside business hours. The fixed price project was seamless.

Rachel Lai-NgaPA to Managing Director, Hagstrom Drilling

The Focus Networks shared cloud addresses our virtual machines data sovereignty requirements. This scalable platform delivers guaranteed high availability with disaster recovery options. Archived data is automatically moved into another data centre based on retention periods.

Brad KneeboneStrata Specialist and Value Stream Leader, ESM Strata

The implementation of a next generation firewall with redundant fibre Internet links increases uptime. Focus Networks have proven that their network and security skills are solid. Secure, remote access for staff from any location increases staff productivity. Future projects will involve how we use more of the Microsoft cloud.

Justin HorganJoint CEO, Leeuwin Estate

Security is always part of the IT conversation with Focus Networks. Their staff have extensive experience with a number of security products. We are very comfortable knowing that our corporate data sits in secure data centres in Australia with restorations being completed and documented annually.

Michael CondelliGeneral Manager, New Choice Homes

The implementation of Sharepoint with various security controls was a well managed project. Focus Networks completed train the trainer across five topics. The sales and marketing team are now able to complete their tasks remotely and securely. Most importantly, the corporate data is backed up four times a day offsite.

Mike PayneBusiness Analyst, Richgro

A new telephony solution was designed, installed and is supported. Requirements included physical handsets for specific staff, softphones (headsets on computers) and DECT cordless for roaming staff. Options such as an IVR, night switch and voicemail to email were configured. Ongoing call costs were reduced significantly.

Azia BulkaICT Coordinator, Shire of Cocos Keeling Islands

An onsite project was completed to implement highspeed Internet presented on subsea fibre. Two additional satellite networks deliver redundant Internet. This multi site network provides fast, reliable communications. It also addresses disaster recovery requirements by replicating backups offsite in a timely manner.

Anneke BirlesonManager Governance and People, Shire of York

With the ongoing cyber threats, a decision was made to increase our security further. Focus Networks implemented a Managed EDR that is run 24x7 by a security operations centre. In addition, an MDR for Microsoft 365 was implemented to offer a 24x7 identity monitoring and response platform.

Ian VeitchChief Financial Officer, Steelstruct Engineering

A software defined storage solution for current and future on premise storage was implemented. Hardware failover on premise delivers a high uptime. High performance caching increases data read performance. Agreed service levels guarantee Focus Networks will respond in a timely manner.

Kirsty FerraroActing Director Corporate & Community Services, Shire of Waroona

A successful transition was completed off the previous IT provider. Multiple security projects are bolstering our cyber security posture. A concise strategic plan is now in play which determines the path we take for the next three years. This plan is clearly aligned with IT expenditure making the path very clear.

Peter KocianExecuitve Manager Corporate Services, Town of East Fremantle

Strong local government knowledge is provided by Focus Networks. They are trained in Synergysoft and understand how local governments work. Prior local government experience was critical in our decision to use Focus Networks and they continue to assist in uplifting maturity in OAG audits.

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