In today’s world, a telephone system uses VoIP to convert voice into digital using compression. The traffic is sent over your local network or across the Internet. The telephone system is normally supported by your IT support team.
At Focus Networks, a telephone system is made up of a controller, a carrier and handsets. The controller sits on premise as it is fully featured, gives us complete admin control over updates, enables easy integrations and includes exceptional reporting. The carrier delivers the protocols to use voice or video across the Internet and normally includes all associated call costs. The handsets can be a physical desk phone, a softphone (your computer or a mobile) or a wireless phone (DECT). Additional accessories can include wired or wireless headsets.
Does your business suffer from unwanted choppy voice calls?
