ISO 9001 certification is the international standard for Quality Management Systems (QMS). It is the recognised standard for the maintenance of quality policy and procedures for your business. This certification is achieved with maintaining clear processes, consistent guidelines and clear structure within businesses and organisations.
Having our QMS allows Focus Networks to continually monitor and improve the processes we use within our own business practices and those that we support. This comes with internal audits and external audits to maintain our certification. It provides evidence that our policies and procedures are utilised and refreshed when required.
With our QMS in effect we have seen consistent results in not only our internal procedures but in our development of customer proposals, external tenders and in our client’s satisfaction.
Comfortable working with an MSP that is not ISO 9001 certified?
