An IT certification is for a specific skill set usually based on standard testing. It can be a demonstration on technical knowledge and often requires some form of motivation. There is power in having certified IT staff in an organisation.
For Focus Networks this investment increases staff retention. Performance reviews help guide the training process. Our professional credibility grows as the certifications increase so that we can become subject matter experts.
For our clients it shows that we are dedicated in becoming more skilled on specific platforms. It improves technical delivery on our managed services and increases our consultancy skills. We do get recognition from clients as being an expert in current technologies.
Do you ask your IT provider how certified their IT staff are?
