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Business continuity for all the IT systems needed to be defined and tested. Focus Networks were engaged to refresh the IT DR Plan and undertake a disaster recovery simulation. The Project Implementation service was activated.
Being heavily reliant on our IT systems, the decision was made to adopt a solution that would minimise our risk profile. Requirements included backup and archive features along with an annual disaster recovery test.
Specific server infrastructure had become end of life and required upgrading. The business decided on an opex (ongoing monthly cost) solution to avoid a capex (large upfront cost) solution. The Managed Infrastructure Service was implemented.
Multiple sites needed to be securely connected back into the head office network. Focus Networks were engaged to design, implement and support the new secure network. The Managed Firewall Service was implemented.
With an already busy IT team and a heavy roadmap of upcoming project works, a decision was made to introduce scalable operational support to augment internal staff resources. Focus Networks were engaged through the CUA.
Connected businesses over East and overseas needed an easier way to access our resources and we wanted this access to be extremely secure. Redundant Internet links would also increase Internet uptime.
IT requirements for the business are delivered through an external contractor. Two internal resources manage the relationship. Focus Networks were acquired through the CUA panel for desktop, server and network skills.
Clontarf Foundation had outgrown their current IT provider and so a change was required to be made. Of highest concern to senior management, was the continuation of IT support across Australia whilst an IT handover was completed.